ATM Windows 10 Migration: Benefits, Challenges and Options for Banks
It seems like only yesterday banks had to upgrade their ATMs to Windows 7. Yet here we are again on the verge of another major operating system (OS) update – just a short six years later. Microsoft has set the end-of-support date for Windows 7 for January 14, 2020. The result is banks are scrambling once again to make the switch in a timely manner. Updating to the new OS, Windows 10, is not a mandated change. However, banks that fail to upgrade in January or implement another
Is Waiting to Migrate ATMs to Windows 10 Really an Option?
Even under ideal conditions, the migration to a new operating system (OS) can be a prolonged process. With the end-of-life date for ATMs running Windows 7 quickly approaching, financial institutions (FIs) are being forced to amend migration strategies and budgets to accommodate Windows 10. With no firm dates announced for processing certification and delivery dates for new hardware and upgrade kits 120 days or more out, the Windows 10 migration is shaping up to be a schedulin
Make a New Year’s Resolution to Save Money by Outsourcing Your ATM Fleet
Financial institutions require ATMs in easily accessible, convenient locations to retain and attract account holders. With changes in technology, increasing compliance requirements and security risks not to mention the upcoming migration to Windows 10, it may be financially and operationally overwhelming for banks and credit unions to manage and maintain their aging ATM fleets. Rather than continue to struggle with upgrading as well as with updating and managing terminals, AT
Tech Generations Prefer Surcharge-Free ATMs
In 2017, Nielsen reported that Millennials comprise almost 26 percent of the American population with Generation Z coming in a close second with 22 percent. Spending preferences of these two groups, also known as the tech generations, have forced financial institutions to revamp traditional services. The Millennial push for convenient self-service options gave rise to online and mobile banking, among other things. As Generation Z comes of age, banks and credit unions can expe
Keeping up with Millennial Consumers
Whether it be local, regional or even a national brand, people are traditionally drawn to things they know. Consumers in the Millennial demographic (born between 1981-1996), however, have been steering away from large, corporate brands in favor of smaller, less recognizable companies. Known as the Reverse Branding Trend, younger consumers are less prone to promoting big companies with flashy logos and catchy slogans. Spending trends suggest that affordability and value are of
Reclaim Brand Visibility with Event ATMs
Over a decade ago, social media exploded onto the scene and marketing via email and social media channels became a major part of the consumer journey, which led to increasingly customer-centric experiences. However, the strongly-regulated financial industry has not undergone the same transformation. Customer centricity and technology management will be important focus areas in the coming years to ensure long-term growth in the banking industry, according to the 2018 Banking I
WHY ATM OUTSOURCING IS A COST-EFFECTIVE WAY TO MEET ACCOUNT-HOLDER DEMANDS
Keeping every ATM in your network running effectively can be a challenge. Terminal management, ensuring units are stocked with a sufficient supply of cash, updating firmware and software, servicing the physical components of the ATMs and balancing are just a few of the tasks a financial institution has to deal with on a daily basis. With over 70% of consumers expecting self-service options from their financial institution, branches closing in record numbers and the increasing
